Terms & Conditions

Every swimmer enrolled in our swimming programs will have to adhere to the swim club academy rules and regulations to make sure that the program and development is done in a professional manner and therefore ensures the high quality of service.

  1. Swimmers need to arrive 5 minutes before the lesson commences.
  2. Swimmers MUST arrive and leave the venue dressed in appropriate clothes; a T-shirt, Shorts and Flip Flops.
  3. Children and Parents are NOT allowed on the pool side until HPSC representative is present.
  4. Swimmers need to wait quietly on the pool side before the start of the lesson.
  5. Swimmers are not allowed to enter the water without the supervision of a HPSC Coach.
  6. No jewelry is allowed to be worn during training (watches, necklaces, bangles etc).Please remove all before  the start of the session. HPSC cannot accept any responsibility for the loss of damage of any personal possessions.
  7. Parents and spectators must wait at the designated seating area.
  8. HPSC Coaches are NOT approachable whilst they are coaching a swimming session (if parents feel anything needs to be discussed then please make an appointment or speak to our HPSC administrator.)
  9. Swimmers must follow the teacher’s instructions at all the times.
  10. Running is PROHIBITED anywhere around the poolside.
  11. Parents or guardians must be present to collect their children 10 minutes before the end of the lesson.
  12. If the swimmer cannot attend their scheduled lesson please inform the HPSC Coach by email. This email needs to include the name of swimmer, time of the lesson they are missing, the pool and reason for absence. Our email address is hpscdubai@gmail.com
  13. Swimmers are not allowed to leave the premises without a parent or guardian.
  14. All swimmers, parents and guardians are expected to conduct themselves in responsible and appropriate manner at all the times in and around the pool area and respect the facilities. Gross misconduct and disrespect may result in expulsion from the Club.
  15. HPSC has the right to use any pictures or videos taken of the swimmer at the swimming lessons or swimming meets for advertisement purposes unless the parents have informed HPSC that this is NOT allowed.

CONDITIONS OF PAYMENT

  1. Swimmers will not be able to take part in the program if payment has not been made on time. Please make sure that payment has been made BEFORE THE START of the swimming course.
  2. Swimmers who withdraw from the swimming program for any reason WILL NOT be entitled to a refund if they have attended more than two weeks of swimming lessons.
  3. Spaces are limited in group lessons so please ensure that registration and payment is made as soon as possible to secure a place. Payment can be done by cash or cheque.
  4. Payments cannot be carried forward or transferred to another swimmer.
  5. The fees paid, cover coaching services within HPSC and are not attributable to individual coaches.
  6. Each term includes any potential scheduled or unscheduled interruptions to training due to matters beyond our control, e.g. weather or maintenance. Whilst every effort will be taken to ensure that training schedule remains consistent, occasionally sessions may be reduced and coaches may be substituted due to tapering and competition commitments.
  7. Please note that any outstanding classes due to sickness will only be scheduled if a doctor’s document is provided to the club. (These classes will only be provided at the discretion of the club at the day and timings and pool convenient.)
  8. The club reserves the right to change the location of any training at its discretion while informing attendees reasonably in advance.
  9. Refunds CANNOT be given at any time.