The fees for the High Performance Swimming courses will be paid at the start of the course. Full course fees can either be paid with cash, credit or bank transfer. When course fees are paid in person you will directly receive a receipt from the administrator as your payment confirmation. Any bank transfer or online payment made will receive a SMS at least 24 hours after payment as payment confirmation.
High Performance Swimming does not offer any refunds once fees have been paid. However, refunds or make-up classes will only be considered in the event of:
All make-up class or refunds must be requested from the manager of High Performance Swimming, Mrs. Gerrie van Beek. Refunds or make-up classes will be decided on a case by case basis and will only be confirmed by the manager. Refunds will only be done through the original mode of payment.
If a make-up class is provided, you will be informed of the date and time prior to the make-up class. Your child will not be able to join any day or time you choose as this can create an unsafe environment for the other swimmers in the lesson.
Refunds will NOT be given if a child misses the swimming class due to being on holiday, school trip or any other event.
Customer can cancel their booking within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.