PAYMENT POLICY

Payment Method
The fees for the High Performance Swimming courses will be paid at the start of the course. The swimming course will be booked and paid online through our online booking platform - ClassCard. Once the course fees are paid, you will receive a booking confirmation email on the email address you have registered with us.
When booking online you will be able to select your schedule for the term, the schedule must be followed as per your ClassCard booking.
Make Up Classes
To avail a Make Up Class, High Performance Swimming needs to be informed in advance about swimmers missing sessions.
100% Make Up Classes will be considered as follows;
  • Cancellation of class due to unforeseen circumstances (e.g. weather, unsanitary pool quality).
  • The child being unable to swim due to a medical emergency or due to a medical related issue/injury which lasts two or more consecutive weeks, supported with a valid doctor’s note.
  • If a swimmer cannot join due to having to quarantine due to Covid-19, with valid proof 
50% Make Up Classes will be offered if swimmers are absent due to other reasons, as long as the Club has been informed 24 hours in advance of the lesson which will be missed.
Classes not taken due to swimmers being on holiday outside of term breaks will not be refunded.

Cancelling a Class
Notice of any cancellation of a session must be sent 24 hours prior to the class which will not be attended. Cancellation must be made through WhatsApp, SMS or Call to - 050 175 4747
  • You will recieve a message which confirms your cancellation
  • A note will be made by the High Performance Swimming Team for all absent classes which have been notified
  • The child will be marked absent from their missed class
  • Make Up classes will be offered to the swimmer during the Holiday Programs which follow the term. Make Up classes cannot be offered during term time to avoid overbooking classes.
  • You will be informed before the holiday program starts about when the Make Up Classes will take place
  •  Classes will NOT be carried over to the new term or deducted from the new term fees if the swimmer is unable to attend their Make Up Classes.
Cancellation Policy
Customer can cancel their booking within 24 hours before the start of their sessions; refunds will be made back to the payment solution used initially by the customer. Refunds will not be given during the term once the swimmer has started their classes.
Please allow for up to 45 days for the refund transfer to be completed.

High Performance Swimming Club revolves around every aspect of swimming.
HPSC Office Location
Diamond Business Center 1
Block C, Office 109
Arjan, Dubai, U.A.E.
PO Box 337143
Contact Us